The all-in-one platform for businesses to receive, manage, and resolve customer submissions. Structured workflows, real-time communication, and powerful analytics — all in one place.
24
18
156
2.4h
99.9%
Uptime
<2s
Response Time
256-bit
Encryption
24/7
Monitoring
Features
A complete toolkit for receiving, tracking, and resolving customer submissions with full transparency.
Communicate with customers instantly through built-in real-time messaging on every submission.
Granular permissions for admins, customer service agents, and customers — all enforced at the API level.
Track response times, resolution rates, and SLA compliance with a powerful analytics dashboard.
Automated SLA tracking with breach alerts ensures your team never misses a deadline.
Each business gets its own isolated workspace with custom branding, types, and topics.
Customers submit via your branded public page — no app download required.
How It Works
Four simple steps to transform how your business handles customer submissions.
Create your account and set up your business profile with custom branding in minutes.
Define submission types, topics, action templates, and assign your customer service team.
Share your unique business page link or QR code so customers can submit instantly.
Manage submissions through a structured workflow with real-time chat, actions, and SLA tracking.
Join businesses that use Resolvea to deliver faster resolutions and happier customers.